Privacy Policy

Stixx Digital Ltd (company number 11767230) trading as EngageAI ("we," "our," "us") is the controller of personal data collected for our own enquiries and services. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, website, or platform.

AI Workflow Sprint enquiries

We collect the business contact details, website and workflow answers you submit through our enquiry form or a Facebook or Instagram lead form. Phone number is optional in our Meta form. Please do not include client files, financial information or sensitive personal data.

We use these details to assess suitability, answer your request and arrange a workflow call. Our lawful basis is our legitimate interest in responding to business enquiries and offering relevant services to the person requesting them. A member of our team reviews your answers. Submitting this enquiry does not add you to unrelated marketing.

Our authorised team and our email, hosting and customer-management providers process enquiries for these purposes. Meta also processes information submitted through its forms under its own privacy policy. We keep enquiry information while the enquiry or agreed follow-up remains open. After closure, we retain only information needed for a resulting customer relationship, legal obligations or a dispute.

You can object to our use of your enquiry information or ask us to stop following up. Contact mark@engageaipro.com to exercise your rights or raise a concern. You can also complain to the Information Commissioner's Office. Providing an enquiry is voluntary; without contact details we cannot respond.

1 Information We Collect

2 How We Use Your Information

• Provide and maintain our services
• Process transactions
• Communicate updates and service information
• Monitor usage and ensure security
• Comply with legal obligations

3 Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, hosting providers, and other third parties that assist in delivering our services.
• Legal Authorities: When required by law, regulation, or legal process.

4 Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption in transit using TLS 1.2+
• Regular security assessments
• Access controls and authentication

5 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Upon request, we will delete or anonymise your data in accordance with applicable law.

6 Your Rights

Under applicable data protection laws, you have the following rights:

To exercise your rights, contact support@engageaipro.com

7 Cookies

We use cookies to enhance your experience on our website and for analytics purposes. You can manage your cookie preferences through your browser settings.

8 International Data Transfers

We may transfer your data outside of the UK/EU. In such cases, we ensure compliance with applicable data protection laws through appropriate safeguards.

9 Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be communicated to you directly.

10 Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@engageaipro.com