Explainer video · 1:55

Voice AI for Attractions
Your Team, Back With Your Visitors

Busy days bring a phone that never stops. Voice AI answers every call to your attraction, day or night, in your name. It answers the everyday questions, takes bookings and passes the tricky calls to the right person, so your team stays with your visitors.

1 min 55 sec Captions on screen Read the transcript

What It Does

On a busy day, someone has to leave the visitors to answer the phone. Voice AI takes those calls instead.

1

Answers the questions

Opening times, prices, parking, pushchairs. It answers the everyday questions straight away, day or night, in your name.

2

Takes the booking

It checks what is free, books the tickets or the party, and texts the family to confirm.

3

Works with your systems

It works with what you already use: your booking system, your calendar and your CRM. No new software to learn.

4

Hands over the tricky ones

Anything tricky, like a complaint or a big group, goes straight to the right person on your team, with all the details.

5

Fully managed

We set it up, train it on your attraction and keep its answers up to date. Your team needs no new skills.

Result reported by one client

For one client, a wildlife park:

About 8 in 10
queries handled with no staff involved
Staff stay put
not pulled away from visitors to answer the phone
No extra staff
no extra part-time staff needed at peak times

Full Transcript

Everything said in the video, word for word.

It's the school holidays. The car park is full. The café is busy. And the phone won't stop ringing.

So someone leaves the visitors to answer it. Opening times, prices, parking. Your best people end up on calls and admin, not with your guests.

EngageAI gives your attraction Voice AI. It answers every call, day or night, in your name. So your team stays with your visitors.

Step one. It answers the everyday questions, straight away.

Voice AI: Hello, thanks for calling. How can I help?

Caller: Hi. Are you open on Sunday? And can we bring a pushchair?

Voice AI: Yes, we're open ten till five, and our paths are pushchair friendly. Shall I book your tickets?

Caller: Yes please. Two adults, two children.

Step two. It takes the booking. It checks what's free, books the tickets or the party, and texts the family to confirm.

Step three. It works with what you already use. Your booking system, your calendar and your CRM. No new software to learn.

Step four. Anything tricky, like a complaint or a big group, goes straight to the right person, with all the details.

And it's fully managed. We set it up, train it on your attraction, and keep its answers up to date. Your team needs no new skills.

One wildlife park now has about eight in ten queries handled with no staff involved. Their staff aren't pulled away from visitors. And they need no extra part-time staff at peak times.

Your team, back with your visitors. Voice AI for family attractions, from EngageAI. Let's talk it through.

Common Questions

What does Voice AI do for a family attraction?

It answers every call to your attraction, day or night, in your name. It answers everyday questions like opening times, prices and parking, and it can book tickets or a party for the caller.

Can it take bookings?

Yes. It checks what is free, books the tickets or the party, and texts the family to confirm.

Do we need new software?

No. It works with what you already use: your booking system, your calendar and your CRM. There is no new software for your team to learn.

What happens with complaints or big groups?

Anything tricky, like a complaint or a big group, goes straight to the right person on your team, with all the details already taken.

Who sets it up and keeps it up to date?

We do. It is fully managed: we set it up, train it on your attraction and keep its answers up to date, so your team needs no new skills.

Want Your Team Back With Your Visitors?

Book a call and we will talk it through: your calls, your bookings, and which calls should go to your team.

Book a Call →